Shipping & Returns

Shipping Policy

We are a small company with big dreams of being able to ship delicious natural wine all across the United States. That being said, shipping wine from our vineyard directly to your home is a complicated business and so we have some restrictions on how and where we can do it. 

For the time being, we are able to ship wine to: CA, CT, FL, GA, IL, IN, MA, ME, MI, MN, NC, NE, NJ, NM, NV, NY, OR, PA, SC, TN, TX, VA, VT, WA.

Orders are fulfilled once a week and are shipped via UPS ground from California. Please note it can take up to two weeks to receive your order from the date of purchase. 

Shipments of wine must be received and signed for by a person who is 21 years or older. For this reason, we are unable to ship to PO boxes. Be sure to check your tracking number for the estimated time of arrival to ensure you are able to receive it. 

 

Refunds

If you place an order with us and are not satisfied with your purchase, you have 30 days to reach out and request a refund.

To request a refund, you can contact us at hi@fallengrape.com. 

You can always contact us for any other questions at hi@fallengrape.com